We have been using the iMonitor tool for about a year now and have been very satisfied with its performance. The support team has been really responsive in promptly resolving all our requests. In my opinion, iMonitor is the ultimate monitoring tool for charging and VAS environments. iMonitor has served our business very well.
The iMonitor has been deployed to monitor the Charging system and VAS environment in Nigeria, prior to then, it was becoming very unwieldy to monitor this environment because of the sheer number of nodes and also because of the complexities of the various technologies deployed for real time prepaid billing.
It provides performance statistics in a graphical form for performance trending and troubleshooting from a historical perspective as well as real time statistics on the “current” performance of various services. Also, the ability to add new functionalities on the fly in a configurable manner is unparalled.
With the deployment of the imonitor, we have been able to better assure the various services in the Charging system and VAS environment.
Act Senior Manager, CS & VAS